iPad claims
For any questions about the ipad scheme that your crew leader is unable to answer, please email [email protected]
Insurance Claims:
If you need to make a claim on the insurance for an iPad that was purchased through the school iPad scheme parents can either raise a ticket on the website here https://edutech.zone/parent_enquiries/ or you can email directly at [email protected]
Once a claim is raised the insurer arranges collection, the iPad is then repaired or a replacement is sent out to the parent.
This information is available on the website under the ‘parent’ menu for future reference.
XP may be able to provide a temporary device while devices are being fixed or replaced, however this is dependant on availability and must be organised through crew leaders.
Kate ap Harri